Privacy Policy

Effective Date: November 20, 2025

1. Introduction

Welcome to Itripolo Tour & Travel L.L.C (“Itripolo,” “we,” “us,” or “our”). We are committed to protecting your privacy and safeguarding the personal data you share with us. This Privacy Policy describes how we collect, use, process, and protect your personal information when you use our website, services, or otherwise interact with us.

By using our website or our services, you agree to the collection and use of your personal data in accordance with this policy.


2. Information We Collect

We collect different categories of personal data when you interact with us, including but not limited to:

  • Identity Information: Name, date of birth, gender

  • Contact Information: Email address, phone number, postal address

  • Travel Information: Passport number, nationality, travel itinerary, visa details, emergency contacts

  • Payment Information: Billing address, payment card or bank details (for bookings)

  • Preferences & Special Requests: Dietary restrictions, hotel preferences, room type, special assistance requirements

  • Technical Information: IP address, browser type, device information, cookies, usage data


3. How We Use Your Information

We use your personal data for the following purposes:

  • To process and manage your travel bookings (flights, hotels, tours, visas)

  • To provide customer service and support (before, during, and after your trip)

  • To communicate with you about your bookings, travel plans, and our services

  • To send you promotional materials, newsletters, or special offers (if you opt in)

  • To comply with legal or regulatory requirements (e.g., visa or immigration authorities)

  • To improve our website, services, and user experience

  • For fraud prevention, risk management, and security


4. Sharing Your Information

We may share your personal data with:

  • Service Providers & Partners: Such as airlines, hotels, excursion operators, visa processing partners, and insurance companies, to fulfill your travel arrangements

  • Third-Party Processors: Payment gateways, IT service providers, and marketing platforms

  • Legal & Regulatory Authorities: When required by law, or to comply with visa or travel regulations

  • Business Transfers: If Itripolo is involved in a merger, acquisition, sale of assets, or similar transaction

We require any third parties who receive your data to implement appropriate security measures and use your information only for permitted purposes.


5. Data Retention

We retain your personal data only for as long as is necessary to fulfill the purposes for which we collected it, including legal, accounting, or reporting requirements. When your data is no longer needed, we will securely delete or anonymize it.


6. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to:

  • Improve your experience on our website

  • Remember your preferences

  • Analyze site usage and performance

  • Provide targeted marketing (if you’ve consented)

You can control or disable cookies using your browser settings. However, doing so may limit certain features or functionality of our website.


7. Security of Data

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These include secure servers, encryption, and access controls.


8. Your Rights

Depending on where you are located, you may have certain rights over your personal data, including:

  • The right to access the personal data we hold about you

  • The right to correct or update your data

  • The right to request the deletion of your data (where legally permitted)

  • The right to restrict or object to certain processing activities

  • The right to withdraw consent (where applicable)

To exercise these rights, please contact us using the details provided below. We may ask for additional information to verify your identity before processing your request.


9. International Data Transfers

As a global travel agency, your personal data may be transferred to, stored, or processed in countries other than your own. We take steps to ensure that such transfers comply with applicable data protection laws and that your data remains appropriately protected.


10. Children’s Privacy

Our services are not intended for children under the age of 18. We do not knowingly collect personal data from minors. If we become aware that we have collected personal data from someone under 18 without verifiable parental consent, we will delete it.


11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will post the revised policy on our website with a new effective date. We encourage you to review this page periodically to stay informed about how we use your data.


12. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:

Itripolo Tour & Travel L.L.C
📧 Email: info@itripolo.com
📞 India: +91 83770 99077
📞 UAE: +971 56269 9077